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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi everyone,<o:p></o:p></p><p class=MsoNormal> We've only been using production mode since late April and today we "discovered" a strange phenomenon. Titles that we only have 1 copy/item of that have the status of being a trapped hold (waiting), show as "no holds allowed" when you search for them in a general way that produces a list of records (as opposed to searching for it by barcode). So, if the item "Uncoupling" by Meg Wolitzer (which we only own one copy of) is trapped & waiting to be picked up, if we do a search in either the staff client or the OPAC for "Wolitzer" -- a list of her books comes up and each one has the link below it to place a hold except for the one that is trapped (Uncoupling) and that one says "no holds allowed". You can place a hold on it in other ways (through checking the box and then clicking place hold, or in staff client by bringing up the item and placing a hold directly). So, we can get around it, but it is unlikely that most of our patrons using the OPAC will go any farther than seeing "no holds allowed."<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Has anyone else dealt with this?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Lesley Kimball <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Comic Sans MS";color:teal'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br>You see, I don't believe that libraries should be<br>drab places where people sit in silence, and that's<br>been the main reason for our policy of employing<br>wild animals as librarians.<br> -- Monty Python, "Gorilla Librarian" sketch<br>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br>Lesley Kimball<br>Director<br>Wiggin Memorial Library<br>Stratham, NH<br><a href="mailto:Director@WigginML.org"><span style='color:blue'>Director@WigginML.org</span></a></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>