<html><body bgcolor="#FFFFFF"><div>If it helps, Evergreen is having a similar problem so it sounds like chris is right about the browser being the culprit. <br><br>Sent from my iPhone 4</div><div><br>On Dec 28, 2010, at 4:29 PM, Chris Cormack <<a href="mailto:chris@bigballofwax.co.nz">chris@bigballofwax.co.nz</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div><p>Not really a koha issue I'm afraid Nicole. Koha doesn't print directly to the printer, the browser does it. It used to be able to print via cups or someother print queue, but its not doing that its simply the browser printing. If they were using linux I might be able to help, but it sounds like a windows printer driver issue and I'm no help there.</p>
<p>Chris </p>
<p></p><blockquote type="cite">On 29 Dec 2010 13:13, "Nicole Engard" <<a href="mailto:nengard@gmail.com"><a href="mailto:nengard@gmail.com">nengard@gmail.com</a></a>> wrote:<br><br>Hi all,<br>
<br>
I got the following from the Arcadia library and I'm really stuck on<br>
how to help them. If anyone else has any suggestions can you share<br>
them with us all?<br>
<br>
"We are able to print checkout slips/receipts on the 3 check out stations from<br>
IE only using the Generic/Text driver. We can't print from FF or Chrome on<br>
these stations using the Epson U200 driver. On the check-in station we can get<br>
the Epson T220 driver to work with FF for the hold slips/receipts, but the<br>
slips are too long and we aren't able to capture all of the holds<br>
consistently--not sure if that is a Koha or FF issue. The receipts are still<br>
form feeding twice the length of the receipt than we need or want. What are<br>
other libraries using as receipt printers / drivers? This is still an active<br>
issue for us. We would like there to be some consistency between the browsers<br>
in use on the 4 circ stations. What we have now is just a band aid of sorts<br>
because we needed to print something for the patrons."<br>
<br>
Thanks a ton,<br>
Nicole<br>
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