<p>Hi Kate</p>
<p>That is definitely bug and one that has been fixed, it now tells you what the actual problem is with the borrower. When I get back in front of a computer at work ill look up the patch for you.</p>
<p>Unfortunately Express is a very old version of koha now and misses many new features and bug fixes, I'm not sure that it can be fixed without access to the code. I will look at the code for you at work and hopefully I can spot the condition that is causing it so we can up with a work around.</p>
<p>Sorry everyone for the top posting and whatever else annoying this mail client on my phone does, time for a new mail programme I think.</p>
<p>Chris</p>
<p><blockquote type="cite">On 17 Jun 2010 07:50, "Kate Etheredge" <<a href="mailto:mrskatee@yahoo.com">mrskatee@yahoo.com</a>> wrote:<br><br><div><div style="font-family:times new roman,new york,times,serif;font-size:12pt">
<div>Hi all, <br>I am having a circulation issue -- when attempting to check out to a patron, a small yellow box has appeared above the patron name (similar to the box where circ staff could choose to allow checkouts when the patron has overdue items). The yellow box in question, however, is only one line high and has no text or ability to choose anything. From the source code, I believe it is this: <br>
<br><!-- INITIAL BLOC : PARAMETERS & BORROWER INFO --><br> <!-- NEEDSCONFIRMATION --><br><div class="yui-g first"><br><div id="circ_impossible" class="dialog alert"><br>
<!-- RESULT OF ISSUING REQUEST --><br> <ul><br> <br>
</ul><br></div></div><br> <!-- /impossible --><br><br>Koha has done this for at least three patrons in both Firefox and Explorer. It might be tied to overdues or fines -- it has happened when the patron owed fines or had overdues but it has also happened after the fines have been paid.<br>
<br>In order to check out to these patrons, I have to delete their records and re-add them. <br><br>I am a Koha express site so have no control over Koha versions or anything other than system preferences. <br>I appreciate any help and will be glad to report this as a bug, if it isn't just something that I messed up somehow.<br>
<br>Thanks!<br><br></div>
</div><br>
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<br></blockquote></p>