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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Dear Karen, <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Please desist from e-mailing and calling me.  This is the 3<sup>rd</sup>
message I have received from your company this week alone! The Koha mailing
list is to be used for the free and open exchange of advice and ideas between
Koha users.  Personally, I do not think it is right for you to trawl this
mailing list for potential clients of your fee-based services, although other
members of the list might disagree.  It may be appropriate for you to post an
occasional (!) informational message about your company and its services to the
mailing list, but to pester individual members of the Koha mailing list user
community with endless emails and phone messages is unacceptable.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thank you for understanding,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Amy Schuler<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Manager of Information Services<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Cary Institute of Ecosystem Studies<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Millbrook, NY 12545<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
kabigini@knowledgeandgrace.com [mailto:kabigini@knowledgeandgrace.com]  <br>
<b>Sent:</b> Friday, March 26, 2010 10:54 AM<br>
<b>To:</b> Amy Schuler<br>
<b>Subject:</b> Koha Services and Support<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Hi Amy,<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

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<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'>Attached please find a brief
description of Koha services offered by Knowledge &amp; Grace Inc.&nbsp;through
our partnership with OssLabs. Please let me know if you have any interest or
any questions. Thank you.<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Karen Bigini<br>
Technical Recruiter<br>
Knowledge &amp; Grace Inc.<br>
office 908-722-4322<br>
cell 908-752-0468<br>
kabigini@knowledgeandgrace.com<br>
<a href="mailto:kbigini@yahoo.com" target="_blank">kbigini@yahoo.com</a><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><a href="http://www.knowledgeandgrace.org/" target="_blank">www.knowledgeandgrace.org</a><o:p></o:p></span></p>

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