<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.apple-style-span
{mso-style-name:apple-style-span;}
.MsoChpDefault
{mso-style-type:export-only;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal>Please respond to the 2009 library automation perceptions
survey. This page describes how to participate:<o:p></o:p></p>
<p class=MsoNormal> <a
href="http://www.librarytechnology.org/blog.pl?ThreadID=137&BlogID=1">http://www.librarytechnology.org/blog.pl?ThreadID=137&BlogID=1</a><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>More details:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>For the last two years I have conducted a survey and written
a report on the perceptions that libraries form of the quality of the core
automation products they use and their satisfaction with the service they
receive. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Results from previous editions:<o:p></o:p></p>
<p class=MsoNormal> <a
href="http://www.librarytechnology.org/perceptions2008.pl">http://www.librarytechnology.org/perceptions2008.pl</a><br>
<a
href="http://www.librarytechnology.org/perceptions2007.pl">http://www.librarytechnology.org/perceptions2007.pl</a><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have begun to collect data for the 2009 edition of the
survey. This is an opportunity for libraries to register their
impressions of the ILS product they use, its vendor, and the quality of support
delivered. Is support getting better or worse? The survey
also probes at considerations for migrating to new systems and the level of
interest in open source ILS. While the numeric rating scales support
the statistical results of the study, it’s the comments offered that
provide the most insight into the current state of library automation
satisfaction. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Please help your fellow libraries who might be in the
process of evaluating library automation options by responding to the
survey. Any information regarding vendor performance and product quality
can be helpful when making strategic decisions regarding automation
alternatives. A large number of responses strengthen the impact of the survey
and the subsequent report. <o:p></o:p></p>
<p class=MsoNormal>If you have responded to previous editions of the survey,
please give your responses again this year. It’s helpful to
understand whether things are getting better or worse.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>As with the previous versions of the survey, only one response
per library is allowed. While all the individuals that work in a
library may have their own opinions, please respond to the extent that you can
from the general experiences of your library.<o:p></o:p></p>
<p class=MsoNormal>Please contact me if you have any questions regarding the survey.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Marshall Breeding<o:p></o:p></p>
<p class=MsoNormal>Director for Innovative Technology and Research<o:p></o:p></p>
<p class=MsoNormal>Vanderbilt University Library<o:p></o:p></p>
<p class=MsoNormal>Editor, Library Technology Guides<o:p></o:p></p>
<p class=MsoNormal>http://www.librarytechnology.org<o:p></o:p></p>
<p class=MsoNormal>615-343-6094<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</body>
</html>