2009/7/28 Carol McGeehon <span dir="ltr"><<a href="mailto:clmcgeeh@co.douglas.or.us">clmcgeeh@co.douglas.or.us</a>></span><br><div class="gmail_quote"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font size="4" face="Arial"><span style="font-size: 14pt; font-family: Arial;">I’m having a problem keeping the web interface up. I’m
receiving the following error message:</span></font></p>
<h1><b><font size="6" face="Times New Roman"><span style="font-size: 24pt;">Internal
Server Error</span></font></b></h1>
<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">The
server encountered an internal error or misconfiguration and was unable to
complete your request.</span></font></p>
<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Please
contact the server administrator, webmaster@web4 and inform them of the time
the error occurred, and anything you might have done that may have caused the
error.</span></font></p>
<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">More
information about this error may be available in the server error log.</span></font></p>
<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Additionally,
a 500 Internal Server Error was encountered while trying to use an
ErrorDocument to handle the request.</span></font></p>
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<address><i><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Apache/2.2.8
(Ubuntu) PHP/5.2.4-2ubuntu5.5 with Suhosin-Patch Server at </span></font></i>199.195.23.104
Port 8080</address>
<p><font size="4" face="Arial"><span style="font-size: 14pt; font-family: Arial;"> </span></font></p><p><font size="4" face="Arial"><span style="font-size: 14pt; font-family: Arial;">I’ve had someone with Linux experience look at it and
tell me the permissions on the cgi-bin folder are being changed. We don’t
know why. </span></font></p>
<p><font size="4" face="Arial"><span style="font-size: 14pt; font-family: Arial;">Can someone tell me what might be happening so I can fix it?</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 14pt; font-family: Arial;"></span><span style="font-size: 10pt; font-family: Arial;">Carol McGeehon<br>Technical Support Manager<br>Douglas</span></font><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">County</span></font><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> Library
System<br>1409 NE Diamond Lake Blvd<br>Roseburg</span></font><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">, </span></font><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">OR</span></font><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">
</span></font><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">97470<br>541-440-6005</span></font></p></div></div></blockquote></div>Well, your error message references PHP, but that has nothing to do with Koha. Koha is a perl-based system with no PHP code. You should check your error logs like the message suggests. Your webmaster also seems to have given a bad address in setting up the virtual host, so you should probably talk to them.<br>
<br>-- <br>Joe Atzberger<br>LibLime - Open Source Library Solutions<br>