<html>
Some of you on this list are computer geniuses - this post is NOT
for you. This is for people like me.<br>
<br>
It is very important for Koha to have bugs listed on bugzilla. That
is the list that the developers work from. If a bug is just
mentioned in a posting it can very easily slip through the cracks (it
might be assumed that it has already been fixed by someone else.)<br>
<br>
I probably have the most bugs listed on bugzilla
(<a href="http://bugs.koha.org/" eudora="autourl"><font color="#97694F"><u>http</a>://bugs.koha.org<a href="http://bugs.koha.org/" eudora="autourl">/</a>)
</u></font>right now. <br>
<br>
A few weeks ago I was looking at the query page and thinking this is WAY
too complicated for me to understand. <br>
<br>
If you spot a bug, first check to see if it has already been
reported:<br>
<a href="http://bugs.koha.org/cgi-bin/bugzilla/query.cgi" eudora="autourl">http://bugs.koha.org/cgi-bin/bugzilla/query.</a><a href="http://bugs.koha.org/cgi-bin/bugzilla/query.cgi" eudora="autourl">cgi<br>
<br>
</a>The query page is not difficult - it only looks that way.
<br>
<br>
Status - you should hi-light all the options because the bug that’s
on your machine may have been fixed since you downloaded Koha.<br>
<br>
Then jump down all the way to component and hi-light the section of Koha
that the bug is in. <br>
<br>
I don't check version because some bugs appear in multiple
versions.<br>
<br>
Then hit the submit query button. You’ll get a list of all bugs
reported in that component. Click on the bug ID to see the full bug
report and comments made by others on that bug. <br>
<br>
If you don’t see your bug there hit the enter new bug link.<br>
<br>
You will need a bugzilla account to submit a bug (totally
painless).<br>
<br>
Entering a bug:<br>
<br>
These are the buzilla bug writing guidelines:<br>
<a href="http://www.mozilla.org/quality/bug-writing-guidelines.html" eudora="autourl">http://www.mozilla.org/quality/bug-writing-guidelines.</a><a href="http://www.mozilla.org/quality/bug-writing-guidelines.html" eudora="autourl">html<br>
<br>
</a>Select the version of Koha you are using. The component - where
is the bug.<br>
<br>
The operating system that your Koha is running on (or ALL if it would
affect all operating systems - if the members first and last names
are mixed up - that would affect all operating systems vs. an
installation problem that might affect just one.)<br>
I admit that at first I made a real newbie mistake - I chose Windows 2000
because that is the operating system that MY computer uses
forgetting that my Koha is not installed on MY PC but on another
machine.<br>
<br>
Then severity - this is of great help to the Developers. Paul
Poulain (the 2.0 Release Manager) tells me that when he has a few minutes
he works on the "minor" bugs and when he has more time he goes
for the "majors" or "normals". (I had been
using normal most of the time so don't follow my example - I just started
to change my ways yesterday.)<br>
<br>
Assign to: I enter Paul's email for the 1.9x's
paul.poulain@free.fr and leave it blank for other versions.<br>
<br>
Summary: this is what is seen when someone is doing a bug query so I am
trying to be as descriptive and clear as possible so people know exactly
what this bug is - I wrote "Wrong size text boxes " but I
really should have written "Wrong size text boxes on this page"
because now everyone who spots a wrong sized text box is going to have to
read my bug report to see if we are talking about the same
page. (But you can find your bug and amend it - I will do
that.)<br>
<br>
Description:<br>
What is most helpful for the developers is being able to reproduce the
bug. I was on this page, I did this and then that and this is what
happened.<br>
I always copy the common part of the url of the page(s) involved so they
can be accessed easily.<br>
On the rare occasion that I can find the error in the source code I enter
that too.<br>
<br>
If you think it may be a bug but aren’t quite sure or comfortable posting
it on bugzilla (I was afraid that maybe my bugs weren't valid and that I
would just annoy the developers) post on the testing mailing list:
<a href="https://lists.sourceforge.net/lists/listinfo/koha-testing" eudora="autourl">https://lists.sourceforge.net/lists/listinfo/koha-testing</a>
<br>
and others can jump in and test it. <br>
(Note: if your questions are about installation - post those on the
developers lists http://koha.org/mailing/).<br>
<br>
I will also be posting this on the Koha wiki where everyone is free to
add their suggestions
<a href="http://www.saas.nsw.edu.au/wiki/index.php?page=KohaProject" eudora="autourl">http://www.saas.nsw.edu.au/wiki/index.php?page=KohaProject</a>.<br>
<br>
<br>
Ingrid<br>
<br>
<br>
<x-sigsep><p></x-sigsep>
Ingrid Lacis<br>
<br>
The Cherry Hill Company<br>
<a href="http://www.chillco.com/" eudora="autourl">www</a>.chillco.<a href="http://www.chillco.com/" eudora="autourl">com<br>
</a>11664 National Blvd. #143<br>
Los Angeles, CA 90064<br>
(310) 397-2999<br>
ilacis@chillco.com<br>
<br>
</html>