[Koha] Label export failed to load PDF document

[Dechert, Caroline, DCA]

I also have had this issue, several times, always because of unusual diacritics. I have to go back, edit the record to take out the diacritic, create the label, and re-edit the record to correct it.

Good luck!


Caroline Dechert,
Librarian and Archivist
Bartlett Library
Museum of International Folk Art
505-476-1210
http://library.internationalfolkart.org/ 

 From: Caitlin Kleinpaste <kleinpastec at xenos.org>
 To: koha <koha at lists.katipo.co.nz>
 Sent: Monday, September 28, 2015 12:08 PM
 Subject: [Koha] Label export failed to load PDF document
   
I'm using 3.20.03.000.

When I try to export barcode labels using the label creator, instead of exporting a pdf is gives me an error saying "Failed to Load PDF Document".

I've never had this issue before and have been using the label creator for a year.  It's only a problem for barcodes, not spine labels.  Also only when exporting a pdf, not for xml or csv.

We create a batch using barcodes copied from a excel spreadsheet.  (We've also copied them out of word-- the formatting doesn't make a difference.)

This particular batch has 284 barcodes.  We have tried it with fewer-- it was ok with 2 and 10, but not with 9 or any number higher than 10.

Any ideas of what it might be or other things that we could try would be appreciated.

Thanks,
Caitlin Kleinpaste
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