[Koha] Holds not working on Staff client
chobbs at nhusd.k12.ca.us
Tue Sep 21 08:01:25 NZST 2010
Another cry for help :-)
On 9/15/10 5:15 PM, Chris Hobbs wrote:
> We're running 3.00.05.
> When clicking on the link for Holds from the Catalog detail page,
> nothing happens. The browser wheel spins, and about 5 minutes we get
> the errors listed below.
> Placing holds works great from OPAC, and checking in a held item works
> as well (pops a warning, prints a slip, etc.).
> The Apache log file entry doesn't get written until the error below
> gets sent to the browser. Here is the log file entry:
> koha:8080 188.8.131.52 - - [15/Sep/2010:16:52:20 -0700] "GET
> /cgi-bin/koha/reserve/request.pl?biblionumber=78399 HTTP/1.1" 504 538
> "Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:184.108.40.206)
> Gecko/20100824 Firefox/3.6.9"
> Koha error log reports:
> [Wed Sep 15 16:57:47 2010] [warn] [client 220.127.116.11] Timeout
> waiting for output from CGI script
> /usr/share/koha/intranet/cgi-bin/reserve/request.pl, referer:
> [Wed Sep 15 16:57:47 2010] [error] [client 18.104.22.168] Script
> timed out before returning headers: request.pl, referer:
> Any ideas on how to troubleshoot this?
> Chris Hobbs
> Director, Technology
> New Haven Unified School District
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New Haven Unified School District
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